Head of Information and consulting centre Mikhail Mikhailovich Lubochkin Mailing address: 46-48 Tchaikovskogo ul., 191123 Saint-Petersburg, Russian Federation Tel./fax: +7(812) 273-47-73 E-mail: Этот e-mail адрес защищен от спам-ботов, для его просмотра у Вас должен быть включен Javascript

Call Centre of the St. Petersburg Chamber of Commerce and Industry

Call Centre is a telephone service centre which can inform your clients on issues relating to the company’s products and ser-vices, establish and upgrade databases, send electronic and fax messages, and perform negotiations and sales over the phone.

Goals:

• Making a positive image of the customer company;
• Attracting interest to the company’s projects;
• Inviting potential and existing clients to the company’s events;
• Raising the loyalty of potential clients;
• Making image of the company’s potential clients;
• Rapid increase of the company’s sales and profits.

Services:

1. Database upgrading

• We will help you establish and structure databases basing on the individual needs of your business.
  

2. Informing

• Our goal is passing the necessary information on to a maximum number of subscribers as soon as possible
  

3. Telemarketing services

• Sale of events, attracting new customers, promotion of goods and services.
  

4. Polling/questionnaires

• Market research, finding out consumer preferences, studying the “resonance” from a certain product/service.
  

5. ‘The Secret Buyer’ service  

• Checking the staff’s knowledge of new offers made by your company;
• Gathering information on the quality of competitors’ work.
  

Please send requests for services of the Call Centre to the telephone/fax number